Negative Feedback: The Reputation Killer

January 6, 2017

In the world of online reputation management, there are two types of feedback you want to avoid. The first occurs on social media. Customers will always vent about perceived injustices, but the problem can grow if you choose not to respond. Do seek out these potential challenges and seek to resolve them privately if possible. This gives you control over the situation, and allows you to save face publicly. The…